Hotel Renovation Roll-Out

Client: Boutique hotel chain (US National)
Challenge: The client operated multiple hotel properties and required a standardized, high-end smart toileting solution that would deliver comfort and durability across guest rooms, while aligning with their luxury branding. Inventory management, consistent installation documentation, and reliability across sites were key issues.
Solution by SmartToiletStore:

• Engaged the client via their Trade Buyers program, providing dedicated project support.

• Supplied detailed technical drawings and installation guides for each model.

• Offered volume discount pricing and consolidated shipping to multiple property addresses.

• Coordinated closely to ensure each property could receive consistent packaging, elements, and spare part availability.
  Results:

• Roll-out across five hotel properties completed within the scheduled timeframe.

• Guest feedback highlighted enhanced comfort and premium feel in bathrooms, supporting the hotel’s luxury positioning.

• Maintenance team reported fewer service calls for flushing or electronic failure issues compared to previous fixtures.

• The hotel chain plans to expand the partnership for upcoming projects.